Effective medical billing and collections are more than working with third-party payers. It is also a vital way for providers to reinforce ongoing relationships with patients.
Many industries are cutting back on live customer service. Alaska Billing Services believes that providing a high level of patient service is expected. We not only provide fulltime resources answering billing questions and working directly with patients but can provide online patient portals for the convenience of the patient and the practice. Our service promise is to give your patients the time, information and options they need to pay their outstanding balances.
This significantly reduces the time needed by your office staff to research and answer patient billing or insurance questions. It will also ensure a high level of satisfaction from patients when their inquiries are answered quickly and correctly. Utilizing ABS patient resources, practices can devote more time to providing direct care and re-allocate resources to other areas of the practice. Contact us to find out more about ABS options for practice and patient support.